PRIVACY POLICY

(a) Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you contact us via our contact forms. Such details may be added to our CRM, hosted by HubSpot. Company Name and First Name Details may be added to our Workflow system, supplied by Asana to manage our relationship with you internally. We will only send promotional emails if you explicitly provide us with consent to do so, usually at the point of an enquiry. If you have opted in to these emails, you may opt out of them at any point either verbally or in writing to hello@digivaze.co.uk; As a customer, you will receive emails relating to the management of your account, including updates and reports on the performance of your website and other activities that we are engaged in after the signing of an Agreement of Services Contract.

(b) Cookies And Tracking Technologies: Technologies such as: cookies, tags and scripts are used by Digivaze Digital Marketing Agency (such as advertising, marketing and analytics), affiliates or analytics or service providers. These technologies may be used in analysing trends, administering the Site, tracking users’ movements around the Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis. We use cookies to remember users’ settings as well as for authentication and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Sites may be limited. This website uses Google Analytics to track user activity across the site.

(c) Log File Information: Log file information is automatically reported by your browser or mobile application each time you visit digivaze.co.uk. These server logs may include information such as your operating system, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed and other such information. We do not link this automatically-collected data to personally identifiable information.

(d) Access And Retention Of Data Controlled By Our Customers: An individual or company who is a current or former Digivaze Digital Marketing Agency customer who seeks access or wishes to correct, amend or delete inaccurate data should direct their query to hello@digivaze.co.uk. If we receive a request under this provision, we will acknowledge it within seventy-two (72) business hours and handle it promptly and as required by law.

We will retain personal data we process on behalf of our customers for as long as needed to provide our services. Digivaze Digital Marketing Agency will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

We use the information that we collect to ensure we can carry out all aspects of our service to the customer. We may also use your information to send you marketing communications and respond to your questions and concerns.

(a) Personally Identifiable Information: Digivaze Digital Marketing Agency will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Digivaze Digital Marketing Agency (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information (i.e. name, company name and job title) you elect to make publicly available on our site, such as posting comments on our blog and insights, will be available to others. If you remove information that you have made public on our Sites, copies may remain viewable in cached and archived pages of our Sites, or if other users have copied or saved that information.

(b) Instances Where We Are Required To Share Your Information: Digivaze Digital Marketing Agency will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Digivaze Digital Marketing Agency, our users or others.

(c) Behavioural Targeting / Re-Targeting: We partner with third parties (namely Google) to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on this Site and other sites in order to provide you advertising based upon your browsing activities and interests. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. If you access the Digivaze Digital Marketing Agency Site on your mobile device, you may not be able to control tracking technologies through the settings.

(f) Testimonials: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at hello@digivaze.co.uk.

Your information collected by Digivaze Digital Marketing Agency may be stored and processed in the UK, via third party applications, as well as internationally. Digivaze Digital Marketing Agency may transfer information that we collect about you, including personal information, to affiliated entities, across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

Digivaze Digital Marketing Agency is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Digivaze Digital Marketing Agency or guarantee that your information on the Digivaze Digital Marketing Agency servers, which are managed by a third party, may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. No method of transmission over the Internet or method of electronic storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at hello@digivaze.co.uk. We do not take payment online; we only accept payment by bank transfer, details of which are outlined in our Agreement of Services Contract and Invoices, should you choose to work with us.

In the event that personal information is compromised as a breach of security, Digivaze Digital Marketing Agency will promptly notify our customers in compliance with applicable law.

For current or past Digivaze Digital Marketing Agency customers, you can request to review, correct, update or delete inaccuracies to the information about you that Digivaze Digital Marketing Agency, or third parties providing services to Digivaze Digital Marketing Agency, keep on file by emailing hello@digivaze.co.uk. We will acknowledge your request within seventy-two (72) hours and handle it promptly and as required by law. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Protecting the privacy of young children is especially important. For that reason, Digivaze Digital Marketing Agency does not knowingly collect or solicit personal information from anyone under the age of 18. In the event that we learn that we have collected personal information from a child under 18 years old, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at hello@digivaze.co.uk.

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes that affects the service we as Digivaze Digital Marketing Agency provide to you, the customer, to you via email, written or hard copy notice. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

We are not responsible for the practices employed by websites or services linked to or from the Digivaze Digital Marketing Agency site, including the information or content contained therein. Please remember that when you use a link to go from the Digivaze Digital Marketing Agency Site to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.
Social Media Widgets: Our Site includes social media features, such as the Facebook Like button and other widgets, that run on our Site. These features may collect your IP address and which page you are visiting on our Site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the organization providing it.